Privacy Policy

Effective Date: 31/10/25 - Current
Business Name: Next Home Buyers Agents
Website: www.nexthomeba.com.au
Email: john@nexthomeba.com.au
Phone: 0404 989 675

1. Introduction

Next Home Buyers Agents ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you interact with our website, advertising, or services.

By using our website or providing your personal information, you agree to this Privacy Policy.

2. What Information We Collect

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Property preferences and buying criteria

  • Budget range

  • Preferred suburbs or locations

  • Information provided during strategy calls or consultations

  • Any information submitted through online forms

  • Technical information such as IP address, browser type, and website interaction data

3. How We Collect Your Information

We collect personal information when you:

  • Submit a form on www.nexthomeba.com.au

  • Complete a Meta (Facebook or Instagram) lead form

  • Request access to videos or buying resources

  • Book a strategy call

  • Contact us via email, phone, or social media

  • Interact with our advertisements

We may also collect data through cookies and tracking technologies (see Section 8).

4. Why We Collect Your Information

We collect and use your personal information to:

  • Provide buyers agent and property advisory services

  • Send requested videos, guides or resources

  • Contact you regarding property enquiries

  • Arrange consultations and strategy sessions

  • Improve our services and marketing

  • Send relevant updates (where you have opted in)

  • Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

5. Disclosure of Personal Information

We may disclose your information to:

  • Service providers assisting with business operations (e.g. CRM systems, email platforms)

  • Advertising platforms such as Meta (Facebook and Instagram)

  • Professional advisers (legal, accounting)

  • Government or regulatory authorities where required by law

All third parties are required to handle your information securely and in accordance with privacy laws.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Your information may be stored:

  • In secure cloud-based systems

  • On password-protected devices

  • Within reputable third-party platforms used to operate our business

While we take reasonable precautions, no data transmission over the internet can be guaranteed to be completely secure.

7. Access and Correction

You may request access to the personal information we hold about you or request correction if it is inaccurate.

To do so, please contact:

Email: john@nexthomeba.com.au
Phone: 0404 989 675

We will respond within a reasonable timeframe.

8. Cookies and Tracking Technologies

Our website and advertisements may use cookies and similar tracking technologies to:

  • Analyse website traffic and usage

  • Measure advertising performance

  • Deliver more relevant advertisements

You can modify your browser settings to decline cookies if you prefer.

9. Marketing Communications

If you opt in to receive communications, we may send property updates, educational resources or marketing materials.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

10. Overseas Disclosure

Some service providers (such as CRM systems or advertising platforms) may store or process data overseas.

By providing your personal information, you consent to this potential overseas disclosure.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be published on www.nexthomeba.com.au.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Next Home Buyers Agents
Website: www.nexthomeba.com.au
Email: john@nexthomeba.com.au
Phone: 0404 989 675